Privacy Policy
Last Updated: July 29, 2026
At Orowma, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when you visit our website or contact us.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following information when you contact us, place an order, or submit an enquiry:
Full Name
Mobile Number
Email Address
Shipping/Billing Address
Order Details
Messages or Enquiries submitted through our website, WhatsApp, email, or phone.
We only collect information that is necessary to process your requests and provide our services.
How We Use Your Information
Your information may be used to:
Process and manage your orders.
Communicate regarding your order or enquiry.
Arrange product delivery.
Respond to customer support requests.
Improve our products, services, and website.
Send important updates related to your order.
Comply with legal and regulatory requirements.
We do not sell, rent, or trade your personal information to third parties.
Payment Information
Orowma does not store your banking, debit card, credit card, or UPI payment details on its website. Payments, if applicable, are processed through mutually agreed payment methods or secure third-party payment services.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic.
You can disable cookies through your browser settings, although some features of the website may not function properly.
Third-Party Services
Our website may contain links to third-party services such as:
WhatsApp
Google Maps
Social Media Platforms
Courier Tracking Websites
These third-party websites have their own privacy policies, and Orowma is not responsible for their content or privacy practices.
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, or alteration. However, no method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.
Information Sharing
We may share your information only when necessary with trusted third parties such as:
Courier and logistics partners for order delivery.
Government or legal authorities when required by law.
We do not share your information for marketing purposes without your consent.
Your Rights
You may contact us at any time to:
Request access to your personal information.
Correct inaccurate information.
Request deletion of your personal information, where legally permitted.
Ask questions regarding how your information is used.
Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.
Changes to this Privacy Policy
Orowma reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be published on this page along with the updated effective date.
We encourage users to review this page periodically.
Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us.
Website:
https://orowma.com
Email:
support@orowma.com