Terms and Conditions
Last Updated: July 29, 2026
Welcome to Orowma. By accessing or using our website, placing an order, or contacting us, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or purchasing our products.
1. Acceptance of Terms
By accessing this website, you agree to comply with these Terms & Conditions, our Privacy Policy, and our Shipping Policy.
If you do not agree with any part of these terms, please do not use our website.
2. Products
Orowma offers premium spices and related food products. We make every effort to ensure that product descriptions, images, packaging, and specifications displayed on our website are accurate. However, actual product packaging or appearance may vary slightly due to manufacturing updates or photography.
3. Pricing
All product prices are subject to change without prior notice.
Shipping charges are additional unless otherwise stated.
Any applicable taxes will be charged as per government regulations.
4. Order Confirmation
Orders are considered confirmed only after they have been accepted by Orowma. We reserve the right to accept, reject, or cancel any order due to product availability, pricing errors, incomplete information, or any other valid reason.
5. Shipping & Delivery
Orders are dispatched through trusted courier partners such as India Post, DTDC, Trackon, Blue Dart, or other available logistics providers.
Delivery timelines are estimates only and depend on the selected courier partner and destination. Delays caused by courier operations, weather conditions, public holidays, natural events, or other unforeseen circumstances are beyond our direct control.
Customers requesting express delivery or a specific courier service may be required to pay additional shipping charges.
6. Self Pickup
Customers may choose the Self Pickup option by contacting us in advance. Pickup will be arranged only after order confirmation and at a mutually agreed date and time.
7. Customer Responsibilities
Customers agree to:
Provide accurate and complete contact and shipping information.
Verify order details before confirmation.
Make payments as agreed.
Inspect the package upon delivery and report any issues promptly.
Orowma shall not be responsible for delays or failed deliveries caused by incorrect customer information.
8. Intellectual Property
All content on this website, including text, logos, graphics, product images, designs, branding, and other materials, is the property of Orowma unless otherwise stated.
No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission from Orowma.
9. Limitation of Liability
Orowma shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Our maximum liability, if any, shall not exceed the value of the product purchased.
10. Website Availability
We strive to keep our website accurate and available at all times. However, we do not guarantee uninterrupted access and may suspend or modify the website without prior notice for maintenance, updates, or technical reasons.
11. External Links
Our website may contain links to third-party websites or services. Orowma is not responsible for the content, policies, or practices of these external websites.
12. Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. The revised version will be posted on this page with the updated effective date.
13. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website or purchase of our products shall be subject to the jurisdiction of the competent courts where Orowma operates.
14. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
Website:
https://orowma.com
Email:
support@orowma.com